Please note: The Prime Day offer for the Genie 600, available from July 8 to 12, 2025, is excluded from the 30-day Price Guarantee and is valid exclusively during this period. Purchases made before July 8, 2025, are not eligible for Prime Day price matching. (Applicable to Genie 600 only)
30-Day Price Guarantee
Pricing and Adjustment
ANTHBOT reserves the right to change the price of the products displayed in the official store based on the actual market situation.
ANTHBOT has the right to correct any unintentional mispricing (which may require us to revoke an offer). In the event of a pricing error, you will be notified and will be allowed to continue trading at the correct price or cancel the order without any charge.
Price Guarantee
The price guarantee applies only to purchases made on uk.anthbot.com. Products purchased from other retailers or third-party sellers are not eligible.
Time frame: The price drop must occur within 30 days after your original purchase date.
Product match: The price guarantee applies to the same product (identical model, specifications, and condition).
The amount of refund based price at the time of placing the order - the current selling price displayed on the shelf.
*Base price at the time of placing the order = the selling price displayed on the shelf at the time of placing the order - digital coupon amount used.
Free gifts are excluded from this policy.
If you notice that the price of a product you purchased from uk.anthbot.com has dropped within 30 days, follow steps below to apply for a refund of the price difference.
Documentation: Prepare your order number and proof of the price drop (such as a screenshot and link to the product page showing the reduced price).
Contact us: Reach out to our customer support team at support.eu@anthbot.com. Include your order number, proof of the price drop, and a brief explanation of your request.
Verification: Our team will verify the price drop and your purchase details.
Refund process: Once verified, we will process the refund for the price difference to your original method of payment. It typically takes 1-3 business days for you to receive the refund.
If you have any questions or need further assistance, please do not hesitate to contact our customer support team at support.eu@anthbot.com.